FAQ for EWAY Safety

Do you provide instruction manuals?

Yes, we do! All product manuals are included with your purchase.

Do the backup camera systems work at night?

Yes! Most of our backup cameras come equipped with infrared lights for excellent night vision.

Do the camera systems come with everything I need to install them?

Yes, all our camera system packages include all the necessary components for installation.

Can I install a camera system myself?

Many people find our systems easy to install themselves. However, if you prefer professional installation, we recommend contacting a qualified technician to ensure the system is set up correctly.

How do the systems receive power?

Most systems require only 12V power, which they can receive from the cigarette lighter socket or by connecting directly to the vehicle's fuse box.

Do the systems function properly in rain and bad weather?

Absolutely! All our backup cameras are waterproof and designed to function flawlessly in all weather conditions.

Can the camera systems stay on continuously while I drive?

Yes. You can wire the systems to stay on as long as the vehicle is on or to activate only when you shift into reverse.

With a quad view system, do I need to connect all trigger wires to see all camera views?

No, you don't need to connect the trigger wires to see all camera views. Simply select the preset quad view option from your monitor's menu.

Can I customize a system?

Yes! Most of our wired systems are customizable, and all their components are interchangeable. You can place custom orders by contacting Olivia at olivia@ewaysafety.com.

What is the lead time on orders?

Most orders ship within 1-2 business days.

Does EWAY Safety offer pricing for dealers and fleets?

Yes, we do! You can apply for our dealer program by contacting Olivia at olivia@ewaysafety.com.

Does EWAY Safety only sell backup cameras?

No, we offer a wide variety of vehicle safety solutions, including rear view cameras, backup sensors, mobile DVRs, and many other safety accessories.

Does EWAY Safety ship internationally?

Yes, we ship internationally to any location where shipping is available.

What methods of payment do you accept?

We accept payments through Paypal.

Does EWAY Safety offer a warranty?

Yes, all our products come with a one-year warranty.

How do I place a tax-exempt order?

Online orders cannot be tax-exempt. To place a tax-exempt order, please send us your tax certificate before placing your order. We will then set up a regular account for you, and you will need to call in your order. We cannot retroactively refund online orders after they have been placed.